GDPR Compliance

Last updated: September 16, 2026

Introduction

This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights regarding personal data processing. We are committed to protecting your privacy and ensuring transparent data handling practices.

Data Controller

For the purposes of GDPR, the data controller is Dune-sequoia, located at 287 Birchwood Avenue, Vancouver, BC V6J 3K8, Canada. We determine the purposes and means of processing your personal data.

Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you voluntarily provide information through forms or direct communication
Contractual necessity: To fulfill service agreements and respond to inquiries
Legitimate interests: To improve our services, maintain security, and communicate relevant information
Legal obligation: To comply with applicable laws and regulations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to access: Request copies of your personal data we hold
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data under certain circumstances
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Receive your data in a structured, commonly used format
Right to object: Object to processing based on legitimate interests or direct marketing
Rights related to automated decision-making: We do not use automated decision-making or profiling

Data Collection and Usage

We collect personal data including names, email addresses, project information, and communication preferences when you interact with our services. This information is used to provide architectural services, respond to inquiries, and maintain client relationships.

Technical data such as IP addresses and browsing behavior is collected to improve website functionality and security. This information is anonymized where possible and not used to identify individuals.

Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected. Client project data may be retained for reference and legal compliance purposes. Upon request, we will delete your data unless legal obligations require retention.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. These measures include secure data storage, access controls, and regular security assessments.

International Data Transfers

If data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

Third-Party Processing

We may engage third-party service providers to process data on our behalf. These processors are contractually bound to handle data in compliance with GDPR requirements and only for specified purposes.

Exercising Your Rights

To exercise any of your GDPR rights, contact us at contact at dune-sequoia.com. We will respond to requests within one month, though this may be extended in complex cases. You will be informed of any extension and the reasons for delay.

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

Consent Withdrawal

Where processing is based on consent, you have the right to withdraw consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal.

Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.

Updates to This Notice

We may update this GDPR compliance notice to reflect changes in data processing practices or legal requirements. Significant changes will be communicated through appropriate channels.